When choosing a web hosting company there are a whole lot of different factors that should go into your decision making process. One of the biggest factors should be:

1) Phone support. Email support is nice, but email occasionally falls in between the virtual cracks. Getting someone on the phone when your site goes down can take a lot of mystery out of the entire process. A lot of the bigger web hosting companies offer toll free support and weekend hours to boot. Phone support is a great benefit for any web hosting client.

2)Another factor to use in deciding whether to use a particular web hosting company is their history. How long has this company been in business? Web hosting companies that have been in existence for less than a year might not be the best choice. A hosting company with a proven track record and a ton of happy clients is certainly a good sign and might work well for you.

More...