Web Hosting: To Switch or to Stay?Web Hosting: To Switch or to Stay?
Author: Joelene Wickens Orlando
That's a question that can only be answered by you. Depending on your current status and relationship you have with your provider, along with your evolving business objectives and needs, can determine what course of action to pursue. What are your issues and concerns? Ask yourself some basic questions and see where you stand after you've answered them. -Are you no longer satisfied with your current provider? -Did they deliver on the level of services that you signed up for? -Has technical support and customer service been to your satisfaction? -Or has your business grown considerably, and the hosting company cannot provide you with the level of capability and technical support you require?
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Web Hosting: 4 Factors in Choosing a Hosting Company When choosing a web hosting company there are a whole lot of different factors that should go into your decision making process. One of the biggest factors should be:
1) Phone support. Email support is nice, but email occasionally falls in between the virtual cracks. Getting someone on the phone when your site goes down can take a lot of mystery out of the entire process. A lot of the bigger web hosting companies offer toll free support and weekend hours to boot. Phone support is a great benefit for any web hosting client.
2)Another factor to use in deciding whether to use a particular web hosting company is their history. How long has this company been in business? Web hosting companies that have been in existence for less than a year might not be the best choice. A hosting company with a proven track record and a ton of happy clients is certainly a good sign and might work well for you.
3)How about the company's software? This varies widely between web hosting companies. I am rather fond of Cpanel merely because I am used to it, understand where the buttons are and what the features do. It's much easier to stick with something you know than switching to a new User Interface. Some web hosts offer Frontpage features and others don't. Another specific area you might want to research are the statistics programs. What sort of web statistics software is included with your web hosting account? Is Awstats included? This is one area you definitely want to heavily research before signing up.
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