Your Most Important Online Business DecisionYour web business depends on your site's uptime around the clock. When you want to make a purchase online, you most likely take the time to check the credentials of that business. Yet, how many of you actually bother to check out the credentials and competency of a web host, which is absolutely the stronghold of your web business?
I've been in the hosting industry as a reseller for almost 5 years. It's become a zoo out there. With so many hosts coming and going, or sites constantly going down or getting cracked into from lack of security measures (very common), how can you really know for sure if you're going with a reliable and competent host?
Emailing to test their support response is NOT a good indicator of their response time. Some will be very fast for pre-sales questions, but extremely slow or non-responsive for support once you are a customer. On the other hand, sometimes very slow for pre-sales and fast for customer support.
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Getting the most out of your mail accountEmail is the lifeline of any online business, offering a cost effective method of communication over the Internet. If you have an online presence and/or business it is essential that you have your own mail server - a mail server is a site on the web where you can have your own personal mail box. With a mail server you can send and receive mail to just about anyone on the Internet. However there is a lot more to having a mail account then just sending and receiving mail, such as auto-responders, forwarders, aliases, mailing lists and catch all mailboxes.
Aliases Make sure that you can set up as many aliases as you like with your ISP. An alias is another name for an email address or a number of addresses. Many ISP allow you to have multiple aliases such as sales@yourdomain.com and support@yourdomain.com.
Auto-responders An auto-responder is an automatically generated email message that provides static information to the recipient. For example, if an email is sent to one of your email addresses an email will be sent automatically to the sender of the email.
Forwarders Make sure you check with your ISP that you can set up forwarders. Forwarding is where different aliases can be forwarded to one or more email addresses. For example, if you have the email address info@yourdomain.com, you can set up a forwarder so that all emails sent to info@yourdomain.com are forwarded to your other email address sales@yourdomain.com.
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