Your Most Important Online Business DecisionYour web business depends on your site's uptime around the clock. When you want to make a purchase online, you most likely take the time to check the credentials of that business. Yet, how many of you actually bother to check out the credentials and competency of a web host, which is absolutely the stronghold of your web business?
I've been in the hosting industry as a reseller for almost 5 years. It's become a zoo out there. With so many hosts coming and going, or sites constantly going down or getting cracked into from lack of security measures (very common), how can you really know for sure if you're going with a reliable and competent host?
Emailing to test their support response is NOT a good indicator of their response time. Some will be very fast for pre-sales questions, but extremely slow or non-responsive for support once you are a customer. On the other hand, sometimes very slow for pre-sales and fast for customer support.
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The Pros & Cons Of Hosting The Site YourselfDO-IT-YOURSELF You host the Web site yourself, relying purely on in-house resources except for the external connectivity. PROS: * No service costs to pay * You have total control over the application CONS: * Can be difficult and expensive to maintain the required expertise * You may not have an ideal physical environment * Coping with future increase in demand may be painful.
YANILLA CO-LOCATION Hosting company provides the physical space and associated environmental services, including building access security, for your Web server and the connectivity to the Internet. However, the server is yours and you manage everything else to do with it, including the hardware, operating system and application. PROS: * Far cheaper than full-blown dedicated hosting, while avoiding all the environmental and connectivity issues of in-house hosting CONS: * You stilt need the resources to manage the Web server itself including operating system and application.
CO-MANAGED This is a half-way house, in which you still look after the application, but now the hosting company owns and administers the server and the operating system, as well as providing all the basic co-location facilities. This represents a split in responsibility between the IT platform and the application running on it. PROS: * It off-loads all responsibility for hardware and operating system, allowing you to focus on the application * Cheaper than full dedicated hosting CONS: * Considerably more expensive than co-location * You still have to look after the application, which is often the main source of reliability problems.
DEDICATED HOSTING Here the hosting company looks after everything to do with the IT of your Web site, including the application and even processing-electronic payments. PROS: * It off-loads all responsibility for IT, allowing you to focus purely on products and customers CONS: * Very expensive * You will stilt deal with customers and products * You may stilt have to grapple with complex integration issues involving in-house systems.
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