Web Hosting: To Switch or to Stay?Web Hosting: To Switch or to Stay?
Author: Joelene Wickens Orlando
That's a question that can only be answered by you. Depending on your current status and relationship you have with your provider, along with your evolving business objectives and needs, can determine what course of action to pursue. What are your issues and concerns? Ask yourself some basic questions and see where you stand after you've answered them. -Are you no longer satisfied with your current provider? -Did they deliver on the level of services that you signed up for? -Has technical support and customer service been to your satisfaction? -Or has your business grown considerably, and the hosting company cannot provide you with the level of capability and technical support you require?
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Your Most Important Online Business DecisionYour web business depends on your site's uptime around the clock. When you want to make a purchase online, you most likely take the time to check the credentials of that business. Yet, how many of you actually bother to check out the credentials and competency of a web host, which is absolutely the stronghold of your web business?
I've been in the hosting industry as a reseller for almost 5 years. It's become a zoo out there. With so many hosts coming and going, or sites constantly going down or getting cracked into from lack of security measures (very common), how can you really know for sure if you're going with a reliable and competent host?
Emailing to test their support response is NOT a good indicator of their response time. Some will be very fast for pre-sales questions, but extremely slow or non-responsive for support once you are a customer. On the other hand, sometimes very slow for pre-sales and fast for customer support.
Here are a few important tips to keep in mind when shopping for a web host:
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